What’s your typical process when you’re looking for a new business? You probably do a few searches online to see which businesses come up and then plug in those business names on your favorite search engine to look at their reviews, right? I know I do. No matter what type of business I’m looking for, I take into account their reviews: How many they have, how recent they are, the star rating, what people say – the good, the bad, and the ugly. And, I’m not alone. In fact, 97% of consumers read online reviews before visiting a business.
So, it’s safe to say that online reviews can’t be ignored.
But, don’t take my word for it. There are tons of stats around that illustrate the importance of online reviews, so we’ve picked a few of our faves to highlight in this infographic. Check it out below, and then give us a call so we can talk about how we can help you manage your online reputation.