Arrow

Live Chat

Looking for a fresh way to generate customer leads and outshine the competition? LocaliQ’s Live Chat service is your answer. Our service enables quick responses to website visitors, ensuring you capture valuable leads effortlessly. Maximise your marketing investment with the simple addition of a 24/7 live chat widget on your site.

Get 4-8x more leads from your website
Boost sales with active engagement. Our expert agents start conversations, resolve visitors’ questions instantly, and deliver the information needed to drive purchasing decisions, resulting in higher conversion rates and greater customer satisfaction.
Save time with 24/7 Engagement
Enhance customer satisfaction by providing immediate answers to inquiries. Quick responses build trust and increase the likelihood of converting visitors into customers.
Lead Capture
Easily convert visitors into leads. Our live chat service engages with visitors, gathers important information, and guides them through the sales funnel, maximising your chances of turning them into paying customers.
View it all in one place
Keep track of your leads with our easy-to-use dashboard, giving you the flexibility to follow up at a time that works for you.
live chat solution for businesses
live chat solution for businesses
live chat solution for businesses
live chat solution for businesses

AI-powered lead management platform

Access customer contact details with ease and prioritise leads effortlessly using AI to summarise incoming leads. Set up automated follow-up emails to engage your top leads from chat and turn them into loyal customers.

LocaliQ as Your Live Chat Support Provider

Our live chat service goes beyond answering questions; it’s about understanding your industry, your business and then delivering knowledgeable and helpful responses.

Industry Expertise

Our live chat service isn’t just about answering questions – it’s about understanding your industry and providing knowledgeable, helpful responses. 

Trained Live Agents

Our agents are trained to handle inquiries efficiently and professionally.

Sensitive Compliance

We ensure your customer interactions are secure and compliant with industry standards.

Smartphone showing Google's sponsored ads

Keep Your Site Traffic Engaged

Don’t let potential customers slip through the cracks—engage them with Live Chat support right when their interest is piqued. Enjoy the perks of reduced costs, enhanced satisfaction, data insights, and improved conversions. Be quick to respond to enquiries and win sales before your competitors do.

Chatbots powered by AI will handle 95% of customer service interactions

Source:  Google

Recognised by industry-leading partners

Our team drives growth and maximises customer success with high-performing campaigns. 

Make their search stop with you

Need more information?

Explore a range of common questions about Live Chat, and see how your business may benefit from a demo.

How can Live Chat support benefit my business at a lower cost?

We offer a full Live Chat service that is both affordable and tailored to your business needs. With various pricing options, we help businesses of all sizes maximise their ROI while improving customer engagement.

What industries does your Live Chat solution support?

We have vast experience working with millions of customers globally, and our Live Chat service is ideal for industries such as healthcare, home services, and education. It’s the perfect solution for businesses needing extra support to engage with customers 24/7.

Who handles the Live Chat conversations?

Our trained Live Agents are experts in your specific products or services. We work with you to create a script to ensure consistency. If an agent isn’t able to answer a question, they will gather contact details and pass them along for your follow-up.

Is your Live Chat solution secure?

Yes, our Live Chat service is fully HIPAA-compliant, ensuring the privacy, security, and integrity of customer data. All information shared and collected via Live Chat is protected under strict standards, safeguarding customer data.